At Infokart India, our commitment to customer satisfaction extends beyond the initial subscription process. We take great pride in offering excellent after-sales customer service to ensure that our valued subscribers have a seamless and satisfying experience throughout their subscription journey. Here's how we excel in after-sales customer service:
Dedicated Customer Support Team
We have a dedicated and knowledgeable customer support team available to assist you with any inquiries, concerns, or requests you may have. Whether it's a question about your subscription, a request for additional journals, or assistance with any issues, our team is here to help.
Quick Response Times
We understand the importance of timely assistance. Our customer support team aims to provide prompt responses to your queries, ensuring that you receive the support you need when you need it.
Subscription Management
If you wish to make changes to your subscription, such as adding or removing journals, updating your delivery address, or adjusting your subscription term, our team is here to facilitate these changes efficiently.
Renewal Reminders
To ensure uninterrupted access to your chosen print journals, we send timely renewal reminders. This proactive approach helps you stay up to date with your subscription and ensures that you continue to receive the content you value.
Quality Assurance
We take quality seriously. If you ever receive a damaged or incorrect journal, our team will work swiftly to resolve the issue and ensure that you receive a replacement as soon as possible.
Feedback Channels
We value your feedback and use it to continually improve our services. Feel free to share your suggestions or comments with us, and we'll consider them as we enhance our offerings.
Information Updates
Our team keeps you informed about any changes, updates, or special offers related to your subscription. We aim to keep you in the loop and provide you with valuable information.
Accessibility
We are committed to accessibility. Our customer support team is available through various channels, including phone, email, and chat, making it easy for you to reach out and get assistance.
Satisfaction Guarantee
Your satisfaction is our priority. If you ever encounter issues or have concerns about your subscription, we will work diligently to resolve them to your satisfaction.
At Infokart India, we view our customers as long-term partners in the pursuit of knowledge. Our after-sales customer service is designed to enhance your overall experience, ensuring that you receive the full value of your subscription. We are dedicated to supporting you throughout your subscription journey, and we look forward to serving your print journal needs with excellence.